Quality and craftmanship

PREMIUM QUALITY

At Fritz Hansen, we are not only dedicated to creating timeless design, but we are also dedicated to always delivering the best possible quality. In fact, we call it Premium Quality.

Premium Quality means that we make an extra effort to assure the quality of our designs. In practice, we test our designs as we develop them, just as we carry out a number of ongoing tests when the designs are put into production. This means that suppliers, material selection and the production of parts must live up to these demands. In this way, the customer will be offered the best possible experience, regardless of the demands placed on our designs around the world.

Set our own standards

We live up to both international and national standards. But, we also set our own high standards. Therefore, we often develop specific machinery and procedures for the individual designs, which can test our products beyond the required tests to ensure known certification and authorization. We often test our designs in places where our designs are used regularly and by a number of people, thereby really putting them to the test. We are continuously working on improving the quality of our designs so that we can provide users with an even better experience. To us this is a natural part of always delivering premium quality.

Premium check

As our products are to be used by people, they must always be tested by people and not just by machines. Therefore, as a part of our focus on Premium Quality, we have introduced the so-called Premium Check. Premium Check ensures that every product is tried and tested thoroughly by one of our specially trained employees, just before it is packed and sent of to the customer. We want to ensure that the customer gets the very most out of the product from the very start and that it lives up to our high quality requirements.

Quality document

Our employees test whether the product acts and feels right and lives up to Fritz Hansen’s high standards for Premium Quality. Each product is tested thoroughly and according to detailed guidelines, which are developed especially for the individual design. After the product has been approved, the employee signs and dates a quality document. This document is included with the product when it is sent out to the customer, as proof that the product has been through a Premium Check.

Design Visions